MyFrozenPhoto is committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your purchase.

To enable us to process your order, we will typically acquire information which includes your name, email, address, and any other relevant details. MyFrozenPhoto is the sole owner of the data from this site and it will not disclose your information to anyone outside the company except where we have your permission or where we are required or permitted to do so by law.

We do not have access to or store your credit/debit card details as this is sent securely and directly from you to PayPal the secure payment gateway.

• We will not publish the identity of children on our website.
• Should our photographers need to direct children in a posed photo, they will do so using verbal requests only.
• Our photographers will be easily recognisable by a ID badge or the Company Vest/Jacket uniform.
• We will not sell or distribute images of children to the press unless we have consent from the parent or guardian.
• We will not take photographs of children who are suffering pain or distress during an event.
• Photographs will only be taken of children appropriately attired for an event.
• Our photographers will conduct their work in a polite and friendly manner at all times.